Privacy policy

Effective Date: 3/17/2025

Tech Team SOS ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or interact with us.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, company name, job title, and other details you provide.
Billing Information: Payment details, billing address, and related financial information.
Technical Information: IP address, device type, browser type, and usage details collected through cookies and analytics tools.
Service Data: Information about your IT systems, hardware, software, and network necessary for providing our services.

2. How We Use Your Information

We use the information collected for the following purposes:

To provide, manage, and support our IT services.
To communicate with you regarding updates, service changes, and customer support inquiries.
To process payments and manage accounts.
To enhance security and protect against fraud or unauthorized access.
To analyze usage trends and improve our services.

3. Sharing of Information

We do not sell your personal data. However, we may share your information in the following cases:

Service Providers: With third-party vendors who assist in delivering our services (e.g., cloud providers, payment processors).
Legal Compliance: If required by law or to protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no security system is 100% foolproof, and we cannot guarantee absolute security.

5. Your Rights & Choices

Depending on your location, you may have the right to:

Access, correct, or delete your personal data.
Opt out of marketing communications.
Restrict processing of your data in certain circumstances.

To exercise your rights, please contact us at [Insert Contact Email].

6. Cookies & Tracking Technologies

We use cookies and similar technologies to improve our website experience and analyze usage patterns. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website or services may contain links to third-party websites. We are not responsible for the privacy practices of these sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Tech Team SOS
support@techteamsos.com
937-741-0007

Empowering Business with Proactive IT Services and AI Integration